Privacy Policy

V 1.4.5

Applauz Inc. (hereafter “Applauz”) is committed to protecting our customers’ privacy. This Policy describes the information we may collect from you or that you may provide to us when you visit our website, Application or use the Applauz Hosted Service. By accessing Applauz, you agree to the terms of the Privacy Policy. If you are accessing Applauz on behalf of the organisation that you represent, you represent and warrant that you have the authority to agree to these terms on its behalf. If you do not agree with the terms of the PrivacyPolicy, do not use or access Applauz.

  1. Introduction

    1. References in this Policy to "you" are to address any Client for the Hosted Services and any individual Participant of the Hosted Services, and "your" should be construed accordingly; and references in this Policy to "us" are to Applauz and "we" and "our" should be construed accordingly.

    2. This Privacy Policy (the "Policy") applies to information we collect:

      1. On any Applauz Site (,,,, or any subdomain of these sites);

      2. In email, live chat, text, call or other electronic communications between you and us;

      3. Through mobile and computer applications you access, enable or integrate provided by Applauz;

    3. This Policy does not apply to:

      1. Offline usage or through any other means, including on any other website operated by us or any third party; or

      2. Any third party, including through any application or content that may link to or be accessible from the Site.

  2. Information We Collect About You

    1. We collect several types of information from and about Participants of the Site, including information:

      1. By which you may be personally identified, such as name, e-mail address or other contact information, or any other identifier by which you may be contacted online or offline; and

      2. That is about you but individually does not identify you, such as information about your internet connection, the equipment you use to access the Site and usage details.

    2. This information is collected:

      1. Directly from you when you provide it to us;

      2. Automatically as you navigate through the Site, such as usage details, IP addresses, and information collected through cookies and other tracking technologies; and

      3. From third parties, such as Hubspot or Google Analytics

  3. Information You Provide to Us

    1. The information we collect on or through the Site may include:

      1. Information that you provide by filling in forms on the Site, including information you provide when you register to use the Site or send us a request or report a problem with the Site; and

      2. Details of transactions you carry out through the Site.

  4. Information We Collect Through Automatic Data Collection Technologies

    1. As you navigate through and interact with the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

      1. Details of your visits to the Site, such as traffic data, logs, navigation data and other communication data and the resources that you access and use on Site; and

      2. Information about your computer and internet connection, including your IP address, operating system, and browser type.

    2. The information we collect automatically is statistical data and may include Personal Information. This information helps us to:

      1. Store information about your preferences, allowing us to customize our Site;

      2. Improve the Site and deliver a better and more personalized service; and

      3. Recognize you when you return to our Site.

    3. The technologies we use for automatic data collection may include:

      1. Browser cookies. A browser cookie is a small file placed on the storage unit of your device. You may refuse to accept browser cookies by adjusting the settings on your browser, and you may delete cookies that have already been placed there. However, if you refuse or delete our browser cookies, you may be unable to access certain parts of the Site or have to re-enter information in order to use the Site.

      2. Web beacons. Pages of the Site and our emails may contain small electronic files known as web beacons that permit us to count users who have visited those pages or opened an email and for other related website statistics.

    4. We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or you provide to us.

  5. Third-Party Use of Tracking Technologies

    1. Some content or features on the Site are served by third-parties, such as ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use the Site. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about any targeted content on the Site, you should contact the responsible provider directly.

  6. How We Use Your Information

    1. We use information that we collect about you or that you provide to us:

      1. To present the Site and its contents to you;

      2. To provide you with information, products, or services that you request from us;

      3. To fulfill any other purpose for which you provide it;

      4. To provide you with notices about your account or about changes to the Site;

      5. To carry out our obligations and enforce our rights under any contracts entered into between you or your organization and us;

      6. To allow you to participate in interactive features on the Site;

      7. In any other way we may describe when you provide the information; and

      8. For any other purpose with your specific consent.

    2. We may also use your information to contact you about our own products and services that may be of interest to you. If you do not want us to use your information in this way, please edit your notification settings in your Account Profile.

    3. We may use the information we have collected from you to enable us to display advertisements for our products and services.

  7. Disclosure of Your Information

    1. We may disclose aggregated, anonymized information about Clients or Participants without restriction.

    2. We may disclose Personal Information that we collect or you provide as described in this notice:

      1. To fulfill the purpose for which you provide it, such as to create dashboards for Participants with a role and permission allowing them to view it, to allow you to be involved in reward Activities, to activate an integration that you select with a third-party service provider, or to allow you to redeem Products or Perks on the marketplace from a third-party Fulfillment partner;

      2. To service providers, such as payment processors or Fulfillment Service partners, we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them;

      3. To a buyer or other successor of our company in the event of a merger, acquisition, sale of assets or other major corporate event in which the Site is among the transferred assets;

      4. For any other purpose disclosed by us when you provide the information;

      5. For any other purpose with your consent;

      6. To comply with any court order, law, or legal process, or to enforce or apply our terms of use or other agreements between you or your organization and us.

  8. Accessing and Correcting Your Information

    1. Your information is kept  for the duration of our Services and for a period up to three years following your request of termination of our Services.

    2. You can review and change certain elements of your Personal Information by logging into the Site and visiting your account profile page.

    3. You may also send us an email using the Contact Us form on our Site to correct or permanently delete any Personal Information that you have provided to us. We cannot delete all of your Personal Information except by also deleting your Client Account or Participant Account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect or if we have a separate legal basis for possessing and processing such information, such as to fulfill the terms of a contract between you or your organization and us.

    4. Copies of some information, such as your Participant  contributions and Client Data, may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. We will take reasonable steps to delete such information upon request, but cannot guarantee immediate deletion in all cases.

  9. Data Security

    1. We have implemented reasonable and appropriate measures to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The Site is hosted on secure servers provided by our hosting services provider in Canada. By using the Site or providing us with any information, you acknowledge that the processing of your information, including Personal Information, will take place in Canada as set forth in this notice and our Applauz Software as a Service Terms and Conditions or other agreement between you or your organization and Applauz.

    2. We are not responsible for any safety or security vulnerabilities or breaches resulting from inappropriate or unsecure handling of your Personal Information by yourself, such as, but not limited to, sharing passwords or leaving a logged in session active on a shared computer.

    3. Unfortunately, the transmission of information online is not completely secure, and we cannot completely guarantee the security of your Personal Information transmitted to or through the Site, which is done at your own risk.

We may change this Policy from time to time. Your use of the Site at any time indicates your acceptance of the version of this Policy posted on the Site at such time.

If you have any questions or comments regarding the Privacy Policy, please contact us at:

CP 32521 CSP Lucerne,
Mont Royal, Quebec, Canada, H3R 3L7