1 833 APPLAUZ Language:

Getting Started with Applauz Workplace and Engagement Reports

published: August 6, 2019

Use Applauz reports to analyze trends and participant involvement in your recognition program. All Applauz accounts come with a reporting module that can be accessed by both Administrators and Managers.

Reports are broken down into two main sections: Workplace Reports and Engagement Reports. In this article, we will give you a high-level tour of both. We will also go into greater detail about what specific statistics mean for you and your recognition program.

What we’ll cover:

Your Company’s Workplace Reports

The Reports menu is found directly in the top navigation bar of your Applauz program.

Filtering data 

Once you've entered the Report menu, start by setting the time frame you would like the data to reflect by clicking "change" at the top of the report module.

change

You can select a rolling date range (ex. past three months, six months, etc.) or choose "a custom time" range.

Managers can also data filter by departments and/or teams.

Note: Managers can only view data of the departments and teams they are assigned to supervising.

The Culture Report 

The first Workplace Report, the Culture Report, gives you a high-level overview of your recognition program's participation trends.

Culture Score

Applauz automatically generates a "Culture Score." 

The Culture Score is based on several data points gathered from the actions employees take on Applauz.

This includes actions such as logins, recognition, posts made, and reactions and comments given. This score is a great indicator of your program's success.

Note that the Workplace Report displays a group culture score. However, each employee has individual Culture Scores as well.

Naturally, the more active your employees are on Applauz, the higher their Culture Score will be.

Note: Click on any dashboard with a thin blue border to expand the report and view it in greater detail.

Ratings Dashboard

At the top of the Culture Report you will see a ratings dashboard.

Based on their individual Culture Score, participants are categorized into three groups: Builders, Promoters, and Stars.

Note: Click on the dashboard elements to expand them and view which employees fall into each group.

Builders hold a Culture Score of under 50. These employees involve themselves in your company's recognition program. But there is definitely room for improvement. 

Promoters hold a total Culture Score of between 50 and 75. If you notice that most of your employees are Promoters, good job! This is ideal. Nevertheless, if you don't see any Promoters eventually converting into Stars, you should continue to encourage your Promoters to be champions of the platform.

Stars hold a total Culture Score of above 75. As the name implies, these participants are the stars of your program, as they are highly active on Applauz. 

Tip: Realistically, you want to see participants distributed across all three groups in a typical bell curve form, with most participants falling into the middle.

New and Upcoming Dashboard

The New and Upcoming report is a great way for Managers to anticipate key events coming up for employees.

This report tells you who your newest employee is, which employees are celebrating an upcoming birthday and work anniversaries.

Leaderboard Dashboard

The Leaderboard report gives you a quick snapshot of which employees and managers are the most engaged. This is done by measuring their activity level on Applauz.

Employees classified as "Stars" (those with the highest Culture Score) will appear at the top of your Leaderboard.

Pulse Survey Report

If your program is running automated Pulse Surveys, under this report. You will find dashboards showing the data collected from your employee's responses to surveys. The Pulse Survey reports can be found both in the Reports menu or the Pulse Surveys menu.

Learn more about how to use Pulse Survey reports here. 

Redemption and Rewards Report

Under this report, you will find analytics dashboards for Applauz Points and your Service Awards Program (if active).

Points dashboard drills down into which employees have offered the most Applauz Points and which has received and spent the most.

You will also see a cumulative total of points given and redeemed across your entire workforce.

Your Company's Engagement Reports

Your engagement reports drills down into several areas to better understand the usage of the key features available on Applauz.

With the Newsfeed dashboard, you get a high-level overview of which actions are being performed on Applauz Newsfeed and at what frequency.

You can also access dashboards for Applauz Goals, and company Polls feature. 

Newsfeed Report

The Newsfeed dashboard drills down into the global trends of actions taken on your company Newsfeed.

For instance: recognition, posts, badges, reactions, comments and Points awarded.

The dashboard will also indicate a change in frequency in these actions over time. It's ideal to always be in the green!

newsfeed-1

Goals Report

Goals dashboard gives you a snapshot of statistics related to the usage of Applauz Goals feature.

Namely: the total number of goals created, number of active goals, achieved, and missed. 

The dashboard will also show you the employee who has completed the most goals. And which employee has created and assigned the most goals.

Polls Report 

The Polls dashboard sheds light on how effectively participants are using the Polls feature.

The top of this dashboard displays the total number of Polls creates and the total answer rate. On the right panel, you can also view all expired Polls and the answer breakdown for each.