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The Employee Profile shows essential information linked to a specific participant of your recognition program.

In this article, we will explore the basics of the Employee Profile, but more importantly, how to use the Employee Profile as a management tool to measure your employee's engagement levels.

What We'll Cover:

How to Access Employee Profiles

Similar to a social media platform, every participant on Applauz can view their profile, whether they are assigned to the role of Administrator, Manager, or Employee.

NoteThose assigned to the role of Employee can view their profile, but not their peers.

Accessing your own profile

To access your own profile, hover over your profile picture in the top right corner of Applauz main navigation bar and click "My Profile."

myprofile-1

How Managers can access employee's profiles

Those assigned to the Manager's role can access and view the profiles of only the Employee they are assigned to manage.

NoteThe Program Administrator can view all profiles following the same instructions.

Navigate to Employees>Manage. Here they will find a list of all program participants. 

On the far left, click on the Employee's name. This action will bring you to the Employee's profile.

Managerial view employees list image 3

Basic Elements of the Employee Profile 

Accessing or modifying personal info

Once inside, you will see a panel on the left. By clicking on "Personal Info," you will see all the basic information associated with the profile in question. 

Here, you can click on 'edit' to make any modifications to the basic information.

personalinfo

Accomplishments

The "Accomplishments" menu gives a birds-eye-view of an employee's cumulative achievements on Applauz. 

accomplishments2

Note: All dashboards with a thin blue border are clickable--click on it to view it in more detail.

In this section you can view all-time stats on the following:

  • Recognition messages (given and received)
  • Applauz Points (available to give and received)
  • A breakdown of all badges received
  • A snapshot of gift redemption and Points spent in the Marketplace
  • A snapshot of all Goals 

Pro Tip: Encourage employees to regularly check "Accomplishments" so they can see their progress on Applauz unfold!

Profile History

Every participant (and their Managers) has access to view their activity 'History' by clicking on 'Everything.'

history

At first glance, the data here may seem similar to "Accomplishments." But the key difference is the History section is a reporting tool--it allows you to filter data based on time.

change-1

Most importantly, you can view change (positive or negative) over time for key engagement metrics.

For example, in the Recognitions dashboard below, you can see a green arrow showing improvement in this employee's number of recognition given to Managers and Peers.

In other words, this information suggest the employee is becoming more engaged with the program overtime!

recognitionsgiven

The History section offers time-based reporting on the following individual engagement metrics:

  • Culture Score
  • Recognitions
  • Points and Redemptions
  • Badges
  • Company Polls

In summary: the History section is a tool that gives you a birds-eye-view of a single employee's activity on Applauz. It's the best way to assess how engaged they are with the platform and program.

Manager's View

Here Managers can view important engagement insights and statistics for their Department.

This is an excellent tool to help Managers assess engagement levels of their Department as a whole.

Note: For this feature to work, a Manager must be assigned as the 'Owner' of a Department. Learn more here.

Once inside their Employee Profile, a Manager should see a button "Switch to Manager View." 

managerview

Once inside the "Managers View"  it should look like this. 

departmentstats

By clicking 'Profile', they will see all the key insights for their Department. 

  • Ratings (Distribution of Builders, Promoters, and Stars)
  • Recognitions and Rewards
  • Upcoming Celebrations
  • Employee Goals

These statistics are similar to the ones found in Applauz Reports. But note, the key difference is this data is Department-specific.

In other words, Applauz Reports is useful for Administrators to get a birds-eye-view of program statistics related to the entire company.

Manager's View is useful for Managers to get a birds-eye-view of insights related to their Department.

Department History

In the next section, Managers can view activity 'History' of their Department, by clicking 'Everything.'

history-1

Similar to the History of an individual employee, this menu is a reporting tool--it allows you to filter data based on time.

Most importantly, Managers can view dashboards that show change (positive or negative) over time for the following Department-specific metrics:

  • Departmental Culture Score
  • Rewards and Recognition
  • Points and Redemptions
  • Badges
  • Pulse Surveys

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